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Refund Policy

  •  Returns and Refunds

- We accept returns within 14 days of delivery.

- Items must be unused and in original packaging.

- To initiate a return, contact us at crystalperez235@gmail.com

 

  • Refund Process

- Refunds are processed back to the original payment method.

- Refunds may take 5-10 business days to reflect in your account.

 

  • Exchanges

- If you'd like to exchange for a different design or item, contact us for assistance.

 

  • Customized Items

- Customized items with unique rhinestone designs, names, photos, etc. are generally non-returnable unless defective.

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